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Operations Supervisor


Experience: 6 years and above at Supervisory Position

Qualification: B.Sc. in relevant discipline

IT Skills: MS Excel/Word, Powerpoint

Industry: telecom/Gaming/Payment Terminal Service Providers(PTSP)/IT services

Approx Salary N150,000 – 180,000

Job Descriptions
• Configuration and deployment of company android POS devices
• Installation/Upgrade of our device system and applications.
• Providing technical expertise and support to merchants on malfunctioning devices.
• Providing support and maintenance for devices deployed to clients on the company platform
• Organizing regular training sessions for agents and junior operations staff on the recommended use of company platform and terminal
• Reviewing agent credentials and ensuring consistence with company policy
• Providing regular feedback to technical partners on the Company platform
• Managing the training and customer service unit.
• Managing key client relationships with vendors and banks
• Monitoring and reviewing device activity
• Managing and actively responding to all agent operational issues
• Liaising with the sales department on all agent operational issues
• Testing and quality control check of new devices delivered to the company
• Preparation of Target vs Achievement reports- Daily/Weekly/Monthly
• Supporting large geographical agent locations
• Large team Management

ID #3118 Location Industry Type FULL TIME Role Operations Supervisor Career Level Presence

Required Skills

Here’s an overview qualifications you need for this job.

• Proven work experience in a similar role. • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers • Excellent computer proficiency (Google & MS Office Word, Excel, PowerPoint) • Must be able to work towards meeting deadlines, while maintaining a positive attitude and providing exemplary customer service • Effective time management for work flow and delivery of results within parameters of instructions given, prescribed routines, and standard accepted practices • B.Sc. in relevant disciplines (minimum of 2.1/ upper-credit)
Job Related
3 Languages

Salary & Benefits

Here’s what you get.

FULL TIME ₦150,000.00 ‐ ₦180,000.00 per month /Month

Company Information

A Brief Overview of the Company which posted this job offer

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Contact Details

Cedar Techno Consult Limited Suite 21 Amdos Plaza No 54 Akowonjo Rd Bakery Bus stop Opp eduland school Egbeda. 08033196213, 08090795126 http://cedarecruitment.com cv@cedarecruitment.com
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